How to Clock In and Out:

Clocking In:

– TYPE in your PIN

– Select CLOCK IN

Clocking Out:

–TYPE in your PIN

–Select CLOCK OUT

 

How to Open a Till:

via the Order Screen:

–Log into the Order Screen

– Click the Cash Register Icon at the bottom of the screen

–Enter Starting Till Amount

–Click Continue

via the Till Management Screen:

–Navigate to POS Operations

–Click Till Management

–Enter Starting Till Amount

–Click Continue

 

How to Put a Name on a Tab or Table: (Note: this DOES NOT add a customer to the system)

Name on a Tab or Table:

–Log Into POS Order Screen

–Click the Word Walkin

–Type in Customer Name

–Click Ok

 

How to Delete/Void ITEMS:

Delete Items by Swipe:

– Put your Finger on the Item that you want to Delete

– Swipe from Right to Left

– Click Delete

Void and Item that HAS NOT been sent to the Kitchen:

– Select the item

– Select Void Item

Void and Item that HAS been sent to the Kitchen:

– Select the Seat Number

– Select the Item

– Select Void Item

– Select your Void Reason

– Click Add

How to Void CHECK:

Void a check that HAS NOT been sent to the Kitchen:

– Click the Void button at the bottom of the screen

– Click Done

Void a check HAS been sent to the Kitchen:

– Click the Void button at the bottom of the screen

– Select your Void Reason

– Click Add

– Click Done

 

How to Close a Check to CASH:

–Ring in Order

–Select Cash

–Enter Cash Amount

–Click Enter

 

How to Close a Check to a Credit Card:

–Ring in Order

–Select Payment

–Select Credit Card

–Enter Card Number, Insert Card, Swipe Card

 

How to Close a Check to Gift Card:

–Ring in Order

–Select Payment

–Select Gift Card

–Enter Gift Card Number, Swipe Gift Card

–Click Process

 

How to View Customer Loyalty Profile:

–Click the Person icon the top of the screen

–Search the customer name

–Click the Customer Name – Customer Profile added to the Check

–Click the Customer Name

–Review Customer Profile Information

–Click Save when Finished

 

How to Split by Split Check: (Note this will Only Work for (Bar Tab, Dine-In service types)

–Ring in the Order

–Send Order to the Kitchen

–Click the Split Arrows

–Click Split Check

–Add Seats as needed

–Move Items as Needed

–Click Save & Close

–Pay Out Checks as Usual

 

How to Split by Split by Seat Equally: (Note this will Only Work for (Bar Tab, Dine-In service types)

–Ring in the Order

–Send Order to the Kitchen

–Click the Split Arrows

–Click Split by Seat

–Add Seats as needed

–Click Split Evenly

–Click Save & Close

– Pay Out Checks as Usual

 

How to Split by Split by Seat: (Note this will Only Work for (Bar Tab, Dine-In service types)

–Ring in the Order

–Send Order to the Kitchen

–Click the Split Arrows

–Click Split by Seat

–Add Seats as needed

–Move Items as Needed

– Click Save & Close

–Click Seat Number one by one

–Pay Out each Seat as Usual

 

How to Edit Tips and Batch Out:

–Navigate to POS Operations

–Batch /Tip Adjustment

–Select the Device from the Dropdown

–Click on a Transaction

–Enter Tip Amount and Click Continue

–Click Submit batch

 

How to Close a Till:

–Confirm ALL Checks are Closed and Tips are Adjusted

–Navigate to POS Operations

–Click on the Active Till that is Showing

–Click Close Till

–Click Yes

–Enter in Amount that is in Drawer

–Click Continue

–Click Submit on the Summary Page

 

How to Cashier Out a SINGLE EMPLOYEE:

–Navigate to POS Operations

–Click Till Management

–Click Reports

–Click Cashier Out

–Click Report will Print Out

 

How to Cashier Out ALL EMPLOYEES:

–Navigate to POS Operations

–Click Close Day

–Click Close All Cashiers

–Click Done

–Click Close the Day

–Click Yes

–Click Submit