Batch and Tip Adjustment

To Check your “Batch Submit Device” and Check the “Default Batch Payment”:

Select “Settings”, “Store”, “Settings”

Scroll down and you will be able to customize the batch options

How to View Stuck Offline Transactions on the Back of House:

Under “Settings” select “Batch” Here you will be see the Offline Transactions that are stuck

Selecting “Auto Batch” you will be able to set a time for the system to auto batch for you instead of going in manually and batching

How to make Tip Adjustments:

Select “Operation”

Select “Batch/Tip Adjustment”

Select on the “Tip” that needs to be adjusted

Change the Tip amount and press “Continue”

Tip has been adjusted successfully

How to Batch on the Front of the House:

Select “Operation”

Select “Batch / Tip Management”

You will be able to “Submit Batch

NOTE:
You must finalize all tips
BEFORE you submit the batch

 

How to “Process Offline” Batch:

Select the transaction that needs to be processed offline (Transactions in Red), then select “Process Offline”